Whitelabel Studio

Default model

By default every agent uses the Whitelabel-managed model. We handle capacity, metering, and upgrades.

Model identifierMax tokens per response

Use your own Anthropic / OpenAI / Google key for a brand or a single agent. Keys are encrypted at rest; we only ever show the last 4 characters.

Key label

Vendor

Scope

Value

Added

Whitelabel platform key

WWhitelabel (managed)

Platform default

••••4f2a

Mar 28, 2026

Ellis brand key

AAnthropic

Tenant· Ellis

••••9b1c

Apr 02, 2026

Scan Assist research key

OOpenAI

Agent override· Scan Assist

••••d7e9

Apr 09, 2026

Platform-wide defaults every agent inherits. Override per-agent in Configure.

Refuse medical / legal / financial advice
Agents redirect these topics to a human or a disclosed source.
Ground all answers in uploaded sources
AI can only cite content from the agent's Library — no open-web responses.
PII redaction in prompt logs
Email, phone, and name are scrubbed before prompts are logged.