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·Hearth Welcome Series

Per-agent overrides for inbox, AI provider, prompt, and runtime UX.

General AI & Prompt Knowledge Inbox Animations

Knowledge sources

Content that Hearth Welcome Series grounds its answers in. Primary sources are searched first; fallback sources fire only when primary didn't yield a useful match.

2All sources

1Primary

1Fallback

Reorder with arrows · highest match priority at the top

1
Hearth brand guide v2
Searched first · counts toward grounding threshold
primary
2
Restore launch copy deck
Only fired when no primary source matches
fallback

How matching works

1Hearth Welcome Series embeds each incoming question and scores it against primary sources.
2If the top primary match scores above threshold, the answer is grounded in just that source.
3If no primary hits, fallback sources are searched and the agent may refuse rather than speculate.

Preview only

Reorder, reweight, and search-within-source arrive once the per-tenant vector store ships. Uploads land in Library for now.

Tell Whitelabel which source to boost in plain English — coming in the Builder agent v2.