Configure

·Ellis answer drip

Per-agent overrides for inbox, AI provider, prompt, and runtime UX.

General AI & Prompt Knowledge Inbox Animations

LLM provider

By default this agent uses the workspace platform key. Override here to bring your own key or switch model providers entirely.

Key

Ellis brand key · ••••9b1c

Model

Used to draft email subject lines + bodies from quiz context

System prompt

Edit directly, or use Empathy below to have Whitelabel rewrite it.

Updated 5 days ago by Ralf

384 tokens · drag corner to expand

Empathy

Pick a preset, or use the slider for fine control. Picking a preset rewrites the prompt above (with confirmation).

Topic guardrails

Topics the agent must refuse or redirect on. Each guardrail is evaluated server-side before any response is streamed to the user.

Topic

Action

Promise medical outcomes

Refuse

Use generic 'Hi friend' openers

Reject + regenerate with first name

Push the trial in email 1

Soft push only — primary CTA is 'open Ellis to ask a follow-up'

Live test

Type a message and see Ellis answer drip's answer with the current prompt.

Draft email 1 for Sarah, caregiver, mom has breast cancer

Hi Sarah, thanks for sharing that with me. Caring for your mom right now is a lot, and the hardest part is often not knowing what to ask. A few things that often help: write down the questions you're holding before each appointment, plan for a quieter 48 hours after each treatment, and keep a simple log of how she's doing day to day. You're already doing the right thing by asking. Open Ellis any time you want a follow-up — Janet

Knowledge sources

Content the AI grounds its answers in.

Janet content library · 100+ vetted sourcesprimary
Livestrong partnership brief · redemption wordingprimary
Quiz answer history per contactprimary

Manage sources